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EU Importer of Record (IOR)

Importer of Record in the European Union

The European Union offers a massive single market, but strict regulations like CE Marking, RoHS, and VAT compliance can be challenging. We act as your legal IOR across all 27 member states, managing customs declarations, EORI registration, and compliance so you don't need a local entity.

CE, RoHS & REACH Compliance
VAT & EORI Management
27 Member States Covered
Discuss an EU import
Last Updated: April 1, 2026
Market Entry Barriers

Why an Importer of Record is mandatory in the EU

Strict regulations like CE Marking and VAT compliance require a local legal entity to handle declarations and liability.

Importing into the European Union requires navigating harmonized customs rules under the Union Customs Code (UCC) and specific national VAT laws. Authorities require a locally registered entity with an EORI number to act as the declarant and ensure products meet safety standards like CE.

Without a local IOR, foreign companies face shipment holds, fines, and an inability to reclaim import VAT. We eliminate these risks by handling every aspect of the import process across any EU member state.

CE Marking & RoHS

We verify that products meet EU safety (CE), hazardous substance (RoHS), and chemical (REACH) standards before arrival.

VAT & Duty Handling

We manage the calculation and payment of import duties and country-specific VAT rates directly to customs authorities.

EORI Registration

We use our Economic Operators Registration and Identification (EORI) number to file customs declarations on your behalf.

Medical (MDR)

Medical imports must comply with the EU Medical Device Regulation (MDR) and CE certification requirements.

Dual-Use Goods

We handle scrutiny for high-tech and dual-use items, ensuring compliance with EU Regulation 2021/821.

Refurbished Equipment

We are licensed to import refurbished IT equipment, navigating WEEE and environmental directives.

Our Responsibilities

How we manage your import into the EU

We provide end-to-end management of the EU customs process, ensuring fast-track clearance and full compliance.

Our EU-IOR service enables international companies to import equipment legally into any of the 27 member states without opening a local office. We act as the responsible party throughout the import process so your project can proceed without delays or administrative complications.

  • Pre-Shipment Compliance: Analyzing product classification and CE/RoHS requirements.
  • Regulatory Approvals: Securing necessary certifications before shipment.
  • Customs Clearance: Filing declarations, handling inspections, and paying duties/VAT.
  • Fast-Track Processing: Leveraging our local expertise to expedite release.
  • Post-Import Support: Offering local warehousing, distribution, and on-site IT installation.
  • Global Logistics: Managing freight forwarding and final-mile delivery to your site.
Pre-Shipment

We identify specific import requirements and tax rates for the destination country before goods leave the origin.

During Customs

We interact with local customs authorities to resolve any physical inspections or valuation checks quickly.

Post-Clearance

We provide official customs documentation and proof of tax payments for your internal records.

Equipment Scope

Typical equipment we support in the EU

We support the compliant importation of high-value technology, medical devices, and industrial machinery across Europe.

IT Infrastructure

IT & Telecom Equipment

Data center servers, networking hardware, encryption-enabled devices, and cloud computing solutions. We ensure CE compliance for IT imports.

Servers Networking Encryption
Medical

Medical & Pharmaceuticals

MRI/CT scanners, diagnostic devices, and lab testing kits. We ensure strict adherence to MDR and EMA regulations for sensitive medical shipments.

MDR Diagnostics Pharma
Industrial

Manufacturing & Energy

Robotics, automation tools, renewable energy solutions, and production line machinery.

Robotics Energy Machinery
Controlled

Dual-Use & High-Tech

Aerospace components, defense-related semiconductors, and restricted electronics requiring special licensing. Check our dual-use compliance page.

Aerospace Semiconductors Dual-Use
Refurbished

Second-Hand Hardware

We are fully licensed to import used and refurbished IT equipment, ensuring compliance with WEEE and environmental regulations.

Used IT Refurbished WEEE
End-to-end flow

How the process works (Step by Step)

Accurate preparation and regulatory checks are key to navigating EU customs successfully.

  1. Pre-Shipment Compliance Check โ€” We analyze product classification, CE/RoHS status, and tax requirements.
  2. Regulatory Approvals โ€” We verify necessary certifications are in place before the shipment arrives.
  3. Customs & Duties โ€” We file declarations, handle inspections, and pay import duties and VAT.
  4. Fast-Track Clearance โ€” Accelerated processing to target 24-48 hour release times.
  5. Final Delivery โ€” We coordinate local distribution or warehousing and delivery to your site in the EU.
Who uses this service?

Global IT providers, medical manufacturers, and industrial companies expanding into Europe without a local entity.

Documentation provided

Post-clearance, you receive the customs declaration copy, proof of duties/VAT paid, and Proof of Delivery.

FAQ

Common questions about importing to the EU

Clarifications on entity requirements, VAT, and regulations.

Do I need a local entity in the EU to import? โ€บ
No. TFTIOR acts as your Importer of Record (IOR), eliminating the need for a local company registration to clear customs and pay taxes.
What is the VAT rate for imported goods? โ€บ
VAT rates vary by member state (e.g., 19% in Germany, 20% in France). We calculate and pay the specific rate for the destination country.
How long does customs clearance take? โ€บ
Standard customs clearance time is typically 24-48 hours for most compliant shipments, thanks to our streamlined processes.
Can you import refurbished IT equipment? โ€บ
Yes. We are fully licensed to import refurbished IT hardware under EU environmental regulations, ensuring WEEE compliance.
What about dual-use goods? โ€บ
Dual-use goods require specific licensing under EU Regulation 2021/821. We handle these applications to ensure legal import.