Importer of Record in Serbia

Unlike EU member states, Serbia enforces independent national customs procedures. All goods entering the country must be declared by a locally registered legal entity. Customs authorities strictly verify declared values, HS codes, and technical compliance, such as RATEL certification for wireless goods.

Without a local IOR, shipments will stall at border points like Nikola Tesla Airport (BEG). We eliminate these risks by handling every aspect of the import process, ensuring smooth clearance and full legal compliance.

Our Serbia-IOR service enables international companies to import equipment legally without opening a local business presence. We act as the responsible party throughout the import process so your project can proceed without delays or administrative complications.

• Pre-Shipment Compliance: Verifying HS codes, RATEL requirements, and documentation.
• Customs Filing: Submitting accurate declarations to Serbian Customs.
• Financial Management: Handling payment of duties, excise, and 20% VAT.
• Technical Compliance: Ensuring conformity with local standards for IT and industrial goods.
• Temporary Import Management: Facilitating reduced duties for short-term projects.
• Final Delivery: Coordinating logistics to your site in Belgrade, Novi Sad, or beyond.

1. Pre-Shipment Review — We verify technical specifications, HS codes, and RATEL requirements.
2. Documentation Preparation — We prepare customs declarations and ensure invoice alignment.
3. Customs & Tax — We submit declarations and pay import duties and 20% VAT.
4. Clearance & Release — We manage inspections and secure release from customs.
5. Final Delivery — We coordinate logistics to your designated site in Serbia.